Taking excellent care of your VAs (virtual assistants) is crucial, as they play a significant role in supporting your business. Providing ample training and upskilling opportunities demonstrates genuine appreciation for their contributions and fosters a positive working relationship.
Research has shown that when companies prioritise employee training and development, they experience a whopping 34% higher retention rate. Just imagine the positive impact this could have on your business in terms of increased employee loyalty and continuity.
Here are the reasons why you should seriously consider tapping into the potential of your incredible VAs:
Aligning Company Culture and Values
VAs often serve as the face of your business, representing your company’s brand and identity.
Through training, you align them with your company’s vision and help them grasp the impact of their work on overall business objectives. This enables them to contribute more meaningfully to your success but also demonstrates that you value their role within the organisation.
Building And Maintaining Trust
Trust is the bedrock of any long-term employee-employer relationship.
Training your VA is a demonstration of your genuine care for their professional growth. When they feel valued and supported, they become your most reliable ally. In turn, this fosters loyalty, reliability, and commitment. It’s a win-win situation where trust and mutual support lead to a thriving partnership.
Enhancing Job Performance
A highly trained and well-equipped VA is a powerhouse!
Upskilling and training equips them with the necessary knowledge, skills, and tools to excel in their roles. This leads to improved job performance, increased competence, and heightened confidence, all of which contribute to better business outcomes.
Reducing Hiring Costs
While hiring new staff may sometimes be necessary, it can also be time-consuming and expensive. Providing training to your current VAs allows them to enhance their capabilities without incurring the additional costs associated with recruitment and hiring.
Promoting Schedule Flexibility
Delegating additional responsibilities to well-trained virtual assistants allows you to allocate more time towards strategic business endeavours or high-value tasks. This helps streamline your time management, empowering you to reach your goals more efficiently.