. I have read your job post properly. I have gone through your job description minutely and it seems to me that I am the perfect match for your posted job. I can assist you with your job and provide you with the best I can deliver. I have been a front desk receptionist for 3 years, where I enhanced my customer service skills. And I have experience as a Gaming Assistant at Pagcor Egames online casino. Also, I have been an Assistant Supervisor/Bookkeeper for almost 5 years at Bigshots Electronic Bingo. I have been studying the roles of VA. I will help you save 10 to 20 hours of your week or roughly 40 to 80 hours a month of your time. From doing admin tasks, data entry, accounting/bookkeeping, photo editing, and web research. I understand that as a business owner you want extra time to plan more about revenue-generating strategies. So with you working with me, you can have that extra time. I hope my skills and capability are enough to serve you in the future. I am looking forward to helping you out.
Making daily, weekly, and monthly sales reports in Microsoft excel and word. Making machine monthly inventory report.
Checking all 70 machines daily to see if the accounting ticket printout is accurate. Bank reconciliation.
Encoding all winning payout tickets.
Daily encoding of all accounting tickets from machines.
Manage, train and monitor team members and team leads.
Direct and assign employees as needed to ensure all aspects of quality service delivery. Monitor employees’ compliance with operational standards and other department and company policies and practices.
Monitor customers for violations of gaming regulations or casino policies. Enforce safety rules and report hazards.
Explain how to play the games to customers.
Inform the supervisor or a security employee of any irregularities observed
Welcoming and greetings all guests warmly and ensuring that they
feel comfortable and happy for their visit.
Answering phone calls, and assisting guests with questions
regarding spa services and products.
Booking all appointments.
Processing payments by accepting credit cards from customers or
collecting cash from them of the service.